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Frequently asked questions
›How do PRIME mentor sessions work?
After subscribing, you get monthly access to your mentor's posts, live sessions, and direct messages.
›Can I cancel my subscription anytime?
Yes — cancel any time from Subscriptions. You keep access until the end of the billing period.
›How do I become a verified mentor?
Apply through the Creator Portal. Our team reviews credentials and approves within 48 hours.
›Are payments secure?
Cards are tokenized through our PCI-DSS compliant processor. We never store your full card number.
›Do mentors offer 1-on-1 sessions?
Yes — most mentors offer 1-on-1 calls in addition to their public posts. Pricing varies per mentor.